This Makassar car hire FAQ provides direct answers for travellers planning a trip to South Sulawesi. We cover essential questions about renting a vehicle, including whether a driver and fuel are included in the price, how airport collection works at Sultan Hasanuddin (UPG), and the documents required for self-drive. We also explain typical travel times to popular destinations like Tana Toraja and Bira Beach.
My name is Andi Fauzan Mappasessu. As the Head of Fleet & Routes at Makassar Car Rental, I manage our vehicles and drivers. I frequently drive the main highways myself, from the mountain roads to Toraja to the coastal route down to Bira, so the information here comes from first-hand, on-the-ground experience. This guide answers the most common questions our international, corporate, and domestic clients ask. We operate our own fleet, so when you book with us, you are dealing directly with our reservations team, not a third-party agent.
How do I book a car and what are the payment terms?
The most straightforward way to arrange a vehicle is by contacting our business desk directly on WhatsApp. This allows our team to understand your exact itinerary, passenger count, and luggage requirements before providing a clear, itemised quote. We handle everything from simple airport transfers to complex multi-day tours across South Sulawesi.
Booking Process
You can start the process by sending us a message with your intended dates, your pick-up location (e.g., Sultan Hasanuddin Airport, your hotel, or the Ujung Pandang cruise port), your destination, and the type of vehicle you are interested in. Our team responds promptly during local business hours (WITA, GMT+8) to confirm availability and pricing. We confirm all bookings in writing. For complex itineraries, we can help you plan timings and routes to ensure a realistic and comfortable journey.
Payment Methods
For most bookings, we accept payment in cash (Indonesian Rupiah, IDR) directly to the driver or at our office. We also accept bank transfers to our official company account, which can be arranged in advance with our reservations desk. For corporate clients, we can establish accounts and provide formal invoicing. A deposit may be required to secure bookings for multi-day trips or for high-demand vehicles, which will be clearly stated in your quote.
What do car hire rates include (and not include)?
This is one of the most important questions. Pricing in the Makassar car hire market can be presented in two ways: a base rate for the car and driver only, or an “all-in” package. It is vital to clarify what your quote covers. Our quotes are transparent and list all inclusions and exclusions.
The standard market rate typically includes the vehicle rental and the services of a professional driver for a set duration, usually 10 or 12 hours per day for city use or for a specific route. Anything beyond this is an extra cost.
Standard Inclusions vs. Exclusions
To provide clarity, here is a breakdown of what is usually covered in a standard rental versus what you should expect to pay for separately. Always check your specific quote, as packages can be customised.
| Item | Standard Rate (Car + Driver) | “All-In” Package |
|---|---|---|
| Vehicle Rental | Included | Included |
| Driver’s Service (10-12 hours/day) | Included | Included |
| Fuel (BBM) | Not Included | Included |
| Toll Road Fees | Not Included | Included |
| Parking Fees | Not Included | Included |
| Driver’s Meals | Not Included | Included |
| Driver’s Accommodation (for overnight trips) | Not Included | Included |
| Passenger Entrance Fees | Not Included | Not Included |
Typical Market Pricing
As a guide, here are some typical base rates for a 12-hour rental with a driver for use within the greater Makassar area. These figures reflect the general market and are intended for budget planning. For a precise quote for your specific dates and itinerary, please see our pricing page or contact us. Our full price list can be found here: harga rental mobil Makassar.
Prices for multi-day trips or long-distance routes like Toraja and Bira are quoted on a case-by-case basis, as they depend on the total distance and duration.
For a detailed plan and exact pricing for your itinerary, you can request a quote through our WhatsApp business desk. Our team will prepare a full proposal with no hidden costs.
How does airport pick-up work at Sultan Hasanuddin (UPG)?
Our Makassar airport transfer service is designed to be simple and efficient. Sultan Hasanuddin International Airport (UPG) is located in the regency of Maros, approximately 20 kilometres northeast of Makassar’s city centre. The journey typically takes between 30 and 60 minutes, depending heavily on traffic conditions.
The Arrival Process
When you book an airport pick-up with us, your driver will be waiting for you in the arrivals hall after you exit the baggage claim area. He will be holding a sign with your name or your company’s name clearly displayed. We monitor flight arrival times, so if your flight is delayed, your driver will adjust their schedule accordingly. Once you have connected with your driver, they will assist you with your luggage and escort you to the vehicle, which will be waiting in the official pick-up zone.
VIP & Lounge Services
For clients requiring additional comfort, we can arrange access to the Concordia Lounge at the airport. Please note that while we facilitate these official lounge services, we do not offer or arrange commercial immigration fast-track services. Any such services must be procured through official government channels.
Official Airport Taxis
For context, the airport operates its own official taxi service, Kopsidara. These taxis use a voucher system with fixed rates to various zones in the city. While this is an option for simple point-to-point travel, a pre-booked private car offers greater comfort, guaranteed availability for your group size, and the flexibility to make stops along the way.
Can I rent a car for self-drive? What documents do I need?
Yes, we do offer a selection of our fleet for self-drive hire. However, I always advise international visitors to consider the local driving conditions. Traffic in Makassar can be intense, and navigating the provincial roads requires a good deal of experience and patience. For most travellers, especially those on a schedule or unfamiliar with the area, a car with a driver is the more relaxed and efficient option.
Documentation Requirements
If you choose to proceed with a self-drive rental, you must present the following documents at the time of pick-up. We are required to take copies for our records.
- For International Drivers: A valid passport and a valid International Driving Permit (IDP) accompanied by your original, valid driving licence from your home country. An IDP on its own is not sufficient.
- For Indonesian Citizens: A valid Kartu Tanda Penduduk (KTP) and a valid Surat Izin Mengemudi (SIM A).
Security Deposit
All self-drive rentals require a refundable security deposit. The amount varies depending on the vehicle model and the duration of the rental. This deposit is held against any potential damage, fines, or fuel shortages and is fully refunded upon the safe return of the vehicle in its original condition. The specific deposit amount will be confirmed during the booking process.
How long are the drives to Toraja and Bira?
The two most popular overland journeys from Makassar are north to the highlands of Tana Toraja and south to the beaches of Bira. I have driven both routes hundreds of times. The travel times are significant, and road conditions can be variable.
Makassar to Tana Toraja (Rantepao)
- Distance: Approximately 310–340 kilometres, depending on the exact route.
- Driving Time: A minimum of 8 to 10 hours, without significant stops. With a lunch break and photo stops, plan for a 10 to 11-hour day.
- The Route: The standard path follows the Trans-Sulawesi Highway north through Pangkep, Barru, and the port city of Parepare. From Parepare, the road turns inland and climbs through the Bambapuang mountains in Enrekang. This Parepare-Enrekang-Makale section is scenic but also winding and can be slow, especially when you are behind heavy trucks. We always recommend an early start from Makassar, ideally no later than 8 AM, to ensure you arrive in Rantepao before dark.
Makassar to Bira Beach (Tanjung Bira)
- Distance: Approximately 200 kilometres.
- Driving Time: Between 5 and 6 hours, depending on traffic leaving Makassar.
- The Route: The journey goes south through the regencies of Gowa, Takalar, Jeneponto, and Bantaeng before reaching Bulukumba. From the town of Bulukumba, it is another 40 kilometres to the Tanjung Bira area. The road is mostly flat and in good condition, but it is a busy two-lane highway for much of the way. You pass through many towns, so the pace is not consistently fast.
We are a large group. What are our options?
We cater to groups of all sizes, from families to large corporate delegations and cruise ship shore excursions. Our fleet includes several vehicles designed for group travel.
- Toyota Hiace Commuter: A practical choice for groups, with a standard configuration for up to 14 passengers plus a driver.
- Toyota Hiace Premio: A more comfortable option with premium seating, suitable for 10-11 passengers, offering more personal space.
- Isuzu Elf Long: For larger groups, this microbus can accommodate up to 19 passengers.
For even larger requirements, such as corporate events or full cruise excursions, we can arrange medium (25-30 seats) and large (40-50 seats) tourist buses through our network of licensed and insured local partners. We also offer dedicated corporate accounts, providing streamlined booking and invoicing for our business clients. A police escort (patwal) can be requested for convoys, though this is strictly subject to official approval and procedures from the local authorities (Polda Sulsel).
How does a private rental compare to taxis, Grab, or a shuttle?
Makassar offers several transport options, each suited to different needs. A private car hire provides a level of flexibility and convenience that other services cannot match, especially for tourism or business outside the city centre.
| Service | Best For | Cost Structure | Limitations |
|---|---|---|---|
| Private Car Hire | Tours, multi-stop itineraries, business travel, airport transfers for groups, long-distance routes (Toraja, Bira). | Fixed daily or package rate. Transparent pricing for full-day use. | Higher initial cost than a single taxi ride. Requires pre-booking. |
| Taxis (e.g., Blue Bird) | Short, direct trips within Makassar city. | Metered fare. | Can be difficult to find during peak hours or in outlying areas. Not practical for day trips. |
| Grab / Gojek | On-demand trips within the city. Food delivery. | Dynamic app-based pricing. Can surge during high demand. | Vehicle size is limited. Driver may not be familiar with tourist routes. Not suitable for multi-day hire. |
While a makassar taxi is fine for a quick trip from a hotel to a restaurant, it is not a practical solution for a day of sightseeing. Similarly, a makassar shuttle service is economical for getting between major hubs but offers no flexibility. Our private makassar transfer service, and our full-day hire, ensures you have a dedicated vehicle and driver at your disposal, ready to go whenever and wherever you need within the agreed service area.
What is your policy on cancellations and changes?
We understand that travel plans can change. Our goal is to be as flexible as possible. For standard bookings, we generally offer free cancellation if you notify us at least 24 hours before the scheduled pick-up time. For multi-day bookings or rentals involving special arrangements, the cancellation policy will be clearly stated in your booking confirmation.
If you need to change your dates or itinerary, please contact us as soon as possible. We will always do our best to accommodate your new requirements, subject to vehicle and driver availability. There is no charge for making changes, though the total price may be adjusted if the duration or distance of your trip changes significantly.
Planning a trip can be complex. If your question is not answered here, or if you would like to discuss a detailed itinerary for your visit to Makassar and South Sulawesi, please contact our team. We are here to help you plan a smooth and successful journey. You can request a quote via our website or message our planning desk directly on WhatsApp for the fastest response.
Can I hire a specific SUV model for Makassar sightseeing?
We provide various types of vehicles, including multi-purpose and sport utility models, suitable for city sightseeing tours. While specific models are subject to availability, all our rentals for tours come with an experienced driver and include fuel costs. This service is designed to offer a convenient way to explore Makassar’s attractions, with a driver familiar with the local routes and destinations. Please let us know your group size and we can recommend a suitable vehicle.
Do you offer affordable self-drive car rentals?
Our primary service focuses on car rentals that include an experienced driver, fuel, and options for city or out-of-town use. This approach ensures convenience and local navigation expertise for our clients. Self-drive options are available, but they are generally limited to select corporate clients based on specific terms and conditions. For individual travelers, our inclusive packages with a driver provide a more straightforward and comprehensive transportation solution during your visit to Makassar.
Can I find a car rental for a specific budget?
We offer a diverse fleet of vehicles to accommodate various needs, from standard city cars to larger multi-purpose vehicles and vans. While we do not publish a fixed price list, our team can help you find a suitable option that aligns with your travel plans. All our rates are provided transparently upon inquiry, covering the vehicle, driver, and fuel. For a detailed cost breakdown, all prices are quoted on request through our desk.
Where can I find reviews for your car rentals with a driver?
We actively collect feedback from our clients to consistently evaluate and maintain our service standards. This internal process helps ensure our drivers meet professional requirements for safety, navigation, and courteous communication. We use this input to continuously refine the travel experience for our customers, focusing on reliability and the quality of service for every trip, whether it is a simple airport transfer or a multi-day tour across the region.
What services do you offer for foreign tourists?
We provide rental services tailored for international visitors, including the option of an English-speaking driver to assist with communication and navigation. Our services feature flexible itineraries for exploring the city and surrounding areas like Rammang-Rammang, along with convenient airport pickup and drop-off. We focus on providing a reliable and straightforward transportation solution, ensuring clear communication and well-maintained vehicles to support your travel needs in South Sulawesi.
How much does a car charter for Makassar sightseeing cost?
The cost for a sightseeing car charter depends on the vehicle type selected and the duration of your tour. Our service packages typically include the vehicle, a professional driver, and fuel for the trip. We offer various options, from smaller cars to larger multi-purpose vehicles, to accommodate different group sizes and itineraries. For a precise and detailed cost calculation based on your specific plans, all prices are quoted on request through our desk.
Can you arrange a Rammang-Rammang tour with pickup from a Makassar hotel?
Yes, we provide tour packages to popular destinations including the Rammang-Rammang karst area. This service includes convenient pickup directly from your hotel or another specified location within Makassar, such as the airport. Our packages are designed to offer a seamless travel experience, with a driver knowledgeable about the route. This allows you to explore the destination without needing to arrange separate transportation to and from your accommodation for the day trip.
Do you have cheap car hire options with a driver?
We provide a range of vehicle types to accommodate various travel needs and budgets, from economical city cars to larger vehicles for groups. All our rentals include a professional driver and fuel. To help you find the most suitable option for your requirements, we invite you to discuss your itinerary with us. All prices are quoted on request through our desk, allowing us to provide a transparent and specific cost for your journey.
What do customer reviews say about your cars for road trips?
We maintain a system of collecting customer feedback for all our services, including out-of-town road trips. This input is crucial for assessing driver performance, vehicle condition, and overall trip management. It allows us to ensure our drivers are proficient with long-distance routes and that our vehicles are properly maintained for extended travel. This focus on operational standards helps us provide a reliable and safe journey for clients exploring destinations outside the city.
Do you offer cheap bus charters in Makassar?
We provide bus charter services with various seating capacities to suit different group sizes and travel plans. Our fleet includes medium buses for smaller groups and larger tourism buses that can accommodate up to fifty-nine passengers. Each charter comes with an experienced driver. To get a specific cost based on your group’s needs, destination, and charter duration, please contact us directly. All prices are quoted on request through our desk.
Are there affordable minibus rentals available?
Yes, we offer minibus rentals that are ideal for small to medium-sized groups. Our fleet includes vehicles with seating capacities ranging from around twelve to nineteen passengers, making them suitable for family trips, business delegations, or group tours. These vehicles provide more space and comfort than standard cars. For a detailed cost assessment based on your specific travel plans and rental duration, all prices are quoted on request through our desk.
Can I see reviews for your bus rental services?
We use a structured feedback system to monitor the quality of our bus rental services. Client input is regularly collected to evaluate aspects such as vehicle cleanliness, driver professionalism, and punctuality for group travel. This internal review process helps us maintain our operational standards for both medium and large tourism buses. It ensures a reliable and well-managed transportation experience for all our group charter clients for city use or longer excursions.
Listed market rates we checked
Published operator rates in Makassar, each with its source and the year of the listing. Indicative only; fuel, driver and route terms vary, and the written quote from our desk is the binding figure.
| Vehicle / service | Listed rate | Source | Checked |
|---|---|---|---|
| Avanza / Xenia (5–6 pax), per day with driver · self-drive | Rp550.000–1.000.000 · Rp300.000–450.000 | icanrentacar.com | 2026 listing, checked Oct 2026 |
| Innova Reborn / Zenix (5–7 pax), per day with driver · self-drive | Rp1.200.000–1.400.000 (Happy Bus incl. fuel + driver) · Rp500.000–800.000 | happybus.id | 2026 listing, checked Oct 2026 |
| Hiace Premio / Commuter (11–15 pax), per day with driver | Rp1.200.000–1.800.000 (Happy Bus incl. fuel + driver) | happybus.id | 2026 listing, checked Oct 2026 |
| Airport transfer UPG → Makassar city, Avanza: with driver · driver + fuel | Rp650.000 · Rp850.000 | smesta.umkm.go.id | 2026 listing, checked Oct 2026 |
| Station Rental published starting rate (per day; Hiace Commuter, Alphard/Vellfire also listed; KTP + SIM required) | from Rp350.000 | happybus.id | 2026 listing, checked Oct 2026 |
Is an international driver’s licence required for self-drive in Makassar?
Yes. To rent a car for self-drive as a foreign national, you must present both your original, valid driving licence from your home country and a valid International Driving Permit (IDP). We cannot rent a vehicle without both of these documents.
Do you offer one-way rentals, for example from Makassar to Palopo?
Yes, we can arrange one-way rentals to most destinations in Sulawesi. These are priced on a case-by-case basis and will include a relocation fee to cover the cost of the driver and vehicle returning to our base in Makassar. Please contact us with your specific route for a quote.
Are your drivers English-speaking?
The primary language of our drivers is Bahasa Indonesia. However, we do have a number of drivers with a functional command of English who are experienced with international visitors. An English-speaking driver can be requested at the time of booking and is subject to availability. We highly recommend booking well in advance if this is a firm requirement.
Can I rent a car at Ujung Pandang Port for a cruise excursion?
Absolutely. We provide pre-booked car and driver services for cruise ship passengers arriving at the port of Makassar (Soekarno-Hatta / Ujung Pandang). Our driver will meet you at the designated passenger pick-up area at the terminal, ensuring a prompt start to your shore excursion. This is a popular service, so booking in advance is essential.